REFUND & RETURN POLICY

We want you to be satisfied with your purchase from Al-Qadir Shopping Mall.

📦 Returns

  • Returns are accepted only if the product is damaged, defective, or incorrect

  • Products must be unused and in original packaging

  • Return requests must be made within 3 days of receiving the order

💸 Refunds

  • Once your return is approved, refunds will be processed

  • Refunds may take 7–10 working days, depending on the payment method

  • Shipping charges are non-refundable

🚫 Non-Returnable Items

  • Used products

  • Products damaged due to customer misuse

  • Sale or discounted items

To request a return, please contact us at alqadirshoppingmall1242@gmail.com with your order number and images of the issue.